OpenGraphy today announces it has joined the Intercom Service Partner Program to help Benelux businesses scale their marketing & development performance on the Intercom ecosystem.
Intercom is the Conversational Relationship Platform that helps businesses build better customer relationships. Intercom’s Messenger enables personal, conversational experiences between businesses and customers, and its accompanying management tools and automation provide personalized customer interactions that are efficiently managed across channels. Intercom is powered by a connected customer data platform that seamlessly integrates with CRMs and many other tools, including Salesforce, Marketo and Zendesk.
The Intercom Service Partner Program aligns digital agencies, consultancies, business process outsourcers (BPOs) and system integrators with the world’s first and fastest-growing Conversational Relationship Platform. The goal of the program is to help partners build expertise in the Intercom platform. Partners have exclusive access to education resources, pre-sales support, brand marketing perks and tools to help partners expand client engagements and recommend the strongest Conversational Relationship Platform.
OpenGraphy has already delivered development and marketing services for one of Intercom’s leading e-commerce customers. The project aimed at connecting the Intercom conversational suite of tools within the existing CRM / backoffice of the customer. “We’re proud to be part of the Intercom Service Partner Program and help industry leaders grow with our best-in-class marketing developers.” Antoine Gounel, CEO @OpenGraphy.
“OpenGraphy is the newest service partner to build their Intercom expertise and develop an Intercom strategy that will not only deepen client relationships, but also align them with the industry leader in delivering conversational, messenger-based experiences,” said Catherine Brodigan, Global Partnerships Manager at Intercom. “Together, OpenGraphy and Intercom will help businesses grow faster.”
To learn more about joining the Intercom Service Partner Program, visit the website.
OpenGraphy is an agile company based in Brussels and active in online Marketing and Development. The company has already been identified by top platforms as a very-valuable partner in growth hacking technologies and complex web developments. Along the last 10 years, the agency has been awarded by Facebook, Snapchat, Twitter, Amazon AWS, IAB and the European Commission as a trusted partner in online business development.
Intercom is a Conversational Relationship Platform (CRP) that helps businesses build better customer relationships through personalized, messenger-based experiences. It’s the only platform that delivers conversational experiences across the customer journey, with solutions for Conversational Marketing, Conversational Customer Engagement and Conversational Support.
Intercom is bringing a messenger-first experience to all business-to-customer communication, powering 500 million conversations per month and connecting 4 billion unique end users worldwide across its more than 30,000 paying customers, including Atlassian, Sotheby’s and New Relic.
The company was founded in 2011 in San Francisco by Eoghan McCabe, Des Traynor, Ciaran Lee and David Barrett, with the mission to make internet business personal. Intercom was valued at $1.275 billion in 2018 and has secured $241 million in funding from investors including Kleiner Perkins, Bessemer Venture Partners and Social Capital.